Shipping Policy

 

Shipping Policy

Thank you for shopping with us! We aim to ensure a smooth and efficient shipping process for all our customers. Please take a moment to review our shipping policy:

  1. Shipping Methods:

    • We utilize USPS, UPS, or FedEx as our preferred shipping carriers. The choice of carrier may vary depending on the destination, package size, and shipping speed.

  2. Processing Time:

    • Orders are processed and shipped within 3 business days (Monday through Friday), excluding holidays and weekends. Please note that processing time may be extended during peak seasons or due to unforeseen circumstances.

  3. Shipping Confirmation:

    • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to monitor the status of your shipment.

  4. Shipping Rates:

    • Shipping rates are calculated based on the weight and dimensions of your package, as well as the shipping destination. Any applicable shipping fees will be displayed at checkout.

  5. Delivery Time:

    • Delivery times vary depending on the shipping method chosen and the destination. Standard delivery times typically range from 3-7 business days within the contiguous United States. International shipping times may vary.

  6. Address Accuracy:

    • Please ensure that your shipping address is accurate and complete to avoid delays or misdeliveries. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

  7. Shipping Delays:

    • While we strive to meet our shipping timelines, unforeseen delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or customs processing for international orders.

  8. Lost or Damaged Packages:

    • In the event of a lost or damaged package, please contact our customer service team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

  9. International Shipping:

    • We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

  10. Contact Us:

    • If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at orders@twistedwhiskeydarlin.com. We are here to assist you.

Thank you for choosing us for your shopping needs. We appreciate your business and look forward to serving you again!

♤ xo, Twisted Whiskey Darlin'